Last Updated: 11 August 2026
AUVIODOREX TECHNOLOGY SERVICES PRIVATE LIMITED (“AUVIODOREX”, “we”, “us”, or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, store and disclose information when you visit or purchase from auviodorex.in.
India’s Digital Personal Data Protection Act, 2023 establishes a framework for processing digital personal data, and the Government has also published the Digital Personal Data Protection Rules, 2025.
1. Information We Collect
Depending on how you interact with our website, we may collect:
Personal Information
- Full name
- Billing address
- Shipping address
- Email address
- Mobile/phone number
- Order details
- Payment-related transaction information
We generally do not directly store complete debit/credit card details when payments are processed through third-party payment gateways.
Technical Information
We may automatically receive certain information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website interactions
- Referring website
- Approximate location information derived from technical data
2. How We Use Your Information
We may use collected information to:
- Process and fulfil orders
- Deliver products
- Process refunds and returns
- Communicate about orders
- Provide customer support
- Send transactional notifications
- Improve our website
- Prevent fraud and abuse
- Maintain website security
- Analyse website performance
- Comply with legal and regulatory obligations
- Send marketing communications where permitted and applicable
3. Payment Information
Payments may be processed through third-party payment service providers.
Payment information may be handled directly by the relevant payment provider according to its privacy and security practices.
AUVIODOREX does not intentionally collect or store complete payment card credentials on its own website servers.
4. Cookies
We may use cookies and similar technologies to:
- Keep the website functioning
- Remember preferences
- Maintain shopping cart functionality
- Understand website usage
- Improve website performance
- Measure marketing effectiveness
You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Sharing of Information
We may share necessary information with trusted service providers, including:
- Payment processors
- Courier/logistics companies
- Website hosting providers
- Technology providers
- Analytics providers
- Marketing service providers
- Customer support providers
Information may also be disclosed where required by law, legal process, governmental authority or to protect our rights and prevent fraud or abuse.
We do not intend to sell your personal information as a standalone commercial product.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Marketing Communications
Where applicable, we may send promotional communications about:
- New products
- Offers
- Discounts
- New collections
- Website updates
You may opt out of marketing communications where an unsubscribe or opt-out mechanism is provided.
Transactional communications relating to orders may still be sent when necessary.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud and complying with applicable legal obligations.
9. Third-Party Websites
Our website may contain links to third-party websites or services.
AUVIODOREX is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing their respective privacy policies.
10. Children’s Privacy
Our website is not intentionally designed to collect personal information from children.
If we become aware that personal information has been provided by a child in circumstances where collection is not permitted, we will take appropriate steps as required by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated date.
12. Contact Us
For privacy-related questions or requests:
AUVIODOREX TECHNOLOGY SERVICES PRIVATE LIMITED
Email: auviodorextechnologyservices@gmail.com
Phone: +91-8745-027-062
Address:
GROUND FLOOR, PROPERTY NO 01-GF22, 821- Majestic Tower, Vikaspuri Banks Road, Optsoft IT Business Solution Pvt Ltd, Vikaspuri, New Delhi, South West Delhi, Delhi, 110018